Hi, I placed the order last 03-Apr-08 and according to the seller, the item was sent on that same day after confirming my payment. It's already the 20th of the month and still no item is received. Does it usually take this long? Also, do you know if the item will be sent directly to the address that I provided or will I have to pick it up from a post office? If from a post office, do you know where would it be?
Hi, Usually if it is send via post office, the Philpost will just send you a note to claim you package at the post office. The address of the post office where to claim your package is also stated in the notice. When you claim your package, a post office representative will open and check your package to see if it is legal item, taxable, and allowed to enter in the Philippines. Upon claiming the package, there is a fee about Php 35.00(in Cebu).
Thank you for the info. But does it usually take this long because Royal Mail Airmail claims on their site that for EU contries it will only take 3 days and then for the rest of the world, it will take only 5 days. And the seller also said it should be here 5-7 business days. Anyways, I guess this left me no choice but to wait. Hehehe
I had the same confusion about this before. I know all the shipping companies have a certain delivery time. From an article I saw at http://www.rihey.cc/shipping.html although they say delivery orders in about 6~12 days, I always receive my orders in 7 days average via EMS.
Hice una compra el dia 5 de julio y me indicaron que enviaron el paquete por Royal Mail Airmail el dia 6 de julio pero hasta ahora 20 de julio no recibi nada, tambien solicite el ticket o numero de guia para reclamar en la oficina de correos pero solo tengo esto:
Dear chevy56591,
We hope you enjoy your purchase. Your payment has been received for the following item:
Hello!! I have one question. I had buy an boxing shoes on ebay, and they were send via "royal mail airmail small packets" and it was send on the day 25th Jan. They should arrive in croatia in 5-7 working days. They were send from United Kingdom!
Most of the international package matagal talaga lalo na kung yung pinili mo is hindi yung express or priority. Minsan naman may case na kahit express na at priority tumatagal parin dahil sa postoffice natin.
If you will check sa tracking code andito na. Asahan muna mabagal yan dahil sa custom natin at postoffice ntin.
Wait kapa ng mga 2 weeks after 1 month kasi yan ang pinaka matagal kong package internationaly na dumating but bihira lang na umabot ng 1month and 2 weeks kadalasan 1 month maximum.
Hi! I'm a little bit worried with purchasing two books from UK to the Philippines. How long does the shipping usually take? Anybody here who can share his experience? Thanks. (:
@lalapurplelala - hi! thanks for sharing your experience. i have a question though, was the package delivered to your doorstep or were you also made to claim it at the post office? (or customs? yikes, wag naman sana). and did you pay additional fees or anything to that effect? thanks! ^____^
Hi, Royal Mail (Airmail) is just like USPS First Class International where you pick it up at your local PO.
Was the package delivered to my doorstep? It depends. I had a package (50 pcs nylon washers) and it was delivered to my doorstep without any charges. I think they thought it was a regular letter or something plus it's a low-value item.
I had another item that was picked up at my local PO. I paid for the storage fee only (this was a make up) and that time, it was only 35 pesos. Now it's 40 pesos for storage fee.
I purchased a book from a seller, item coming from UK. They used royal air mail, but i never received the book. it was sent last august 13, 2010. up until today, the post office can't even tell me where it is. i don't know if it's just them, or they really don't have the book with them.
If you still haven't received your item, inform your seller then file an PayPal dispute, because you only have 45 days to do so from the day the auction ended. Otherwise, you won't be able to get your money back.
Hello everyone! I also ordered an eyeglass from ebay, actually galing pang Korea. According to the seller, this day (Oct. 22, 2010) daw nila isesend yung package and then sabi pa 3 weeks daw bago makakrating dito sa Pinas. Why sobrang tagal? 1 month na un ah. Panu ba icclaim ung package sa PO? Kelangn ba ng id or what? Pls help..1st time ko lng magrecieve ng package s PO, wala pa ako msydong alam. thanks.
Pwede po bang dumiretso lang po ako sa post office ko kahit na wala pa akong nakukuha na notice mula sa kanila na dumating na ang order ko dito sa bansa? Three weeks na kasi since binili ko ang item at ipinadala diumano ng seller ko.
@detective-mask Try mo pumunta ng post office, hindi naman masama mag-tanong. Dala ka lang ng ID just in case andun para makuha mo narin.
Umorder ako ng books then the seller sent it through Royal Airmail. Nagulat ako ang bilis. Shipped November 18 tapos nakuha ko ngayon (26). Hinatid pa mismo ng kartero sa bahay namin yung mga books tapos wala narin akong binayaran. Di rin naman ganun kasi kamahal value halos 17 gbp lang.
i ordered a kipling keyring from an ebay seller from UK. she used royal mail airmail small packets to send it. i paid on Januay 25, 2011 pa and according to her na shipped na raw. almost a month na hndi ko parin natatanggap. but when i ordered from another seller from UK using royal mail signed for dumating na nung feb 3 pa.
Have you already checked with your local post office? If yes, inform your seller that item still hasn't arrived. Then you need to file an item not received dispute to get your money back. Just go to the Resolution Center:
thanks katana, already followed it up with my seller and according to their postal office the item is likely to be missing and opened a case to cancel the action. she will issue me a refund via paypal.
ako nag order me ng cellphone from united kingdom 7 days lng nkuha ko agad sa post office via royal mail airmail small packets at 40 pesos lng binayaran ko.
Oh wow! Parang hit and miss pala pagpurchase abroad. I was just reading another post about overcharging from DHL and now, undelivered/delayed/missing items.
I want a soulsta, sana may mag-offer na dito sa .ph.
I only received the package sent thru Royal Mail on Aug 16, 2011 and it was posted on June 2o, 2011. Unfortunately package from abroad does arrived very late. One month to months.
My items usually arrive in the Philippines around 5-7 days lang...then I get the details from CMEC because if I wait for the notice card from the local post office, it would take another a week or 2 for me to receive it.
Hi, I placed the order last 21-Apr-12 and according to the seller, the item was sent on that same day after confirming my payment. It's already the 5th of may and still no item is received. Does it usually take this long? Also, do you know if the item will be sent directly to the address that I provided or will I have to pick it up from a post office? If from a post office, do you know where would it be? i am from africa in kenya...
I ordered ChLoe sunglasses off ebay. The seller posted it on July 20, 2012. I haven't received it up to now and it's already November. I always track it and it says it has been passed to the postal service in the Philippines. what should i do? Please help. I can't file a dispute as it is over a month already. geez. I feel bad.