Hello po! Sino po dito nakatry na mag-order sa UK and send dito sa Pinas? Kasi I have ordered po to send here sa Makati but its now 35 days wala pa po yung inorder ko. I have communication with the seller but she can't provide a tracking number. She said she's also asking help to her PO to trace my item. But of course I'm still worried. What must I do?
And another question the item I ordered is a Bluetooth speaker worth £29.98 GBP. Will I be charge a custom tax or other charges?
Hello, I ahev boyght a lot from Germany and UK already. Sometimes it takes 2 months to arrive here in the Phils. yes you will be charge with taxes... what you will do is talk to the custom commissioner for a lower tax.
Hello, I am not telling you not to file an Item Not Received, but what i advice you to do is to ask the seller the tracking number, after that you can check your item online. I think you item was sent through USPS.(If he can't provide you the tracking number as what you've said better file an ITEM NOT RECEIVED). Sometimes my items was delayed but sometime my packages arrive only after a week or two. File it now and you will be refunded by paypal (You paid through Paypal?)
Me too, almost two months since I won and paid the item from Ebay UK. The seller told me he will put back my payment if still, will not arrive for a few days more. Sigh...
Yes I paid through Paypal.Does UK uses USPS also? There is no tracking number according to the seller. But he is also replying to my inquiries and he said he is making a follow up in UK post office.
Hello arseneth, there should be a tracking number... always. Here in the Philippines nga meron na tayo pag registered mail. I think UK also uses USPS. File an ITEM NOT RECEIVED now and you will be directed to paypal and you will be refunded. At least you still have time. If the item arrived after you have been refunded, you can still repay the seller and nobody end up loser. Also with you chichabit, do the same.
The seller keeps on communicating with me anyway. Can I just tell him to give me refund anytime I want to? Because I really want the item. I'm still willing to wait.. I'm just a little worried though
I have filed INR in Paypal on the 44th day and the seller refunded my payment at once. I have told him in case I receive the item I'll pay him back. But for now i haven't receive it yet. What do u think? Is it still on the way or it has already been returned back to the seller?
they call their mail service Royal Mail International. but like in any country's post office, they have different types of posting.
heres the comparison:
description: usps/royal mail no tracking no: first class mail international/airmail with tracking no: priority/ international signed in for
i have bought a creative zen player in UK and my seller used the signed in for, it has tracking number and i got the item in exactly 2weeks including weekend.
i doubt your item will be returned to sender if it comes because it cant be done. its either you receive it, its lost, or your seller didnt send it. im guessing the last since he refunded immediately..
but if ever you receive a claim card to claim your package, i advise you to come in early, as in pagkabukas ng post office. hehe, thats what i do here in manda, the clerk would just give me my package kc wla pa ung customs inspector. =) or tell him its your first time to receive electronics and you have no idea that there will be taxes..
oh thank u for that advice i'm still hoping it will arrive. and hope just before or on my birthday. i just had an experience in Makati CPO on my first ebay order in US. I received the notice of claim exactly on the 45th day, it was stated that it is already a second notice but I did not receive the first.
sometimes the problem is our local P.O. baka nagustuhan nila yung item kaya di na nag send ng claim card. my husband is from U.K. he said depends on what courier. but they uses royal mail there like what gumam3la said. and he said about 2-3 weeks before it arrives here.so maybe hindi nga na send kc nag refund na.
yes definitely mayrun tax usually 25% sa total declared value ng nabili mong item. pag high end products for sure malaki babayaran lalo pag strict ang custom officer in charge sa post office nyo. Pero sa lahat ng transaction nkukuha naman sa "mabuting usapan" u know what i mean....
re: ARSENETH? check the feedbacks of the seller... pag ala kang narecieve "FilE A dispute" for sure you gona win the case especially pag ang seller does not provide any or or tracking number...PAYPAL conduct an investigation in a fairly manner... so nothing to worry na matatalo... dont waste your money please.
if you want more tips. just ask me maybe i can help you guys.
lot of factors to be considered sa pag purchased ng item abroad
una: seller ay nagpadala o hindi nagpadala talaga. pero pag 100 percent feedbacks ang seller hindi nya gagawin na hindi ipapadala. hindi nya sisirain ang reputation nya as seller.
pangalawa. dumating sa post offce nyo nagpadala ng claimed stab maari hindi naabot sa bahay nyo o walang tumanggap pero babalik at babalik pa din sila sa inyo
pangatlo: maaring mawala sa main office ng custom sa airport na hindi na nakadating sa post office nyo
pang apat: dumating sa post office nyo pero yung nagrerecieve ng parcel hindi nilagay sa log book"" nagustuhan"
SA POST OFFICE KO MORE THAN 70 HIGH END PRODUCTS FROM ABROAD NI ISA ALANG NAWALA SA AKIN... cheers!
oh thank u babydezrey! actually ive solve the problem na kasi ive been refunded the full amount. kaso im doubtful na hindi nga talaga cguro sinend ung item although 100% sya kc by the time ive sent the dispute minutes lang he refunded agad
hello babydezrey14, I'm planning to purchase a watch (almost GBP300)from UK and the seller said she'll be using door to door courier. In her page I saw Royal Mail International signed for. Is that door to door? Also is the custom charge a huge amount? Thanks!
TO: YELLOWBELLE02.... sorry im not always online.. regarding sa pagpurchase sa watch worth 300GBP.. door to door definitely no lalo pag royal mail lahat babagsak sa post office nyo, itnl signed for means.. ikaw lang mismo makakarecieve nung item under your name sa post office... taxes??? it depends sa custom in charge lalo pag pag marunong kumilatis sa branded watches alam mo namn na minsan "mukhang pera" pero pkikiusap lang namn... make it sure yung watches ay "genuine" kasi if you found out na fake at nagfile ka ng dispute kailngan may magpapatunay na genuine talaga sya lets say TAG heuer, kailangan mag support ng documents sa tag botik yung manager kaso alam ko they dont want to participate pag ganyang case kasi ala namn sila nkukuha, PERO KUNG NAGPROCED KA PA HUMINGI KA NG FAVOR SA SELLER DECLARED A LOW VALUE AND AS A GIFT... KASI KUNG 300GBP DECLARED VALUE sisingilin ka ng custom 25% mababa yung 5K
2nd options: declared as a watch.. no value at all simply a gift... pag BINUKSAN AT TINANUNG NG CUSTOM ANO YAN SABIHN MO WATCH? MAGKANO? sabihn mo 3k at sabihn mo class a or imitations lang sabay abutan mo ng 5oo mataas na yun heheheheheo kaya pag hindi pa nabubuksan at sa tingin mo manghihingi abutan mo na agad pang miryenda... sorry po sa mga taga custom hindi namn lahat hehehheeh
may i knw your branded watch hehehehe.... joke lang
TO ARSENETH: heheheehe definitely hindi napadala yun malamang natakot yung brits na magpadala dito lalo pag sa uk lang sya nagpopost.... pag nagrefund ang brits refund lang no more explanations sa kanila just say sorry here is your money back... lol.
TO UKIYAH: FILE A DISPUTE NOW para malaman mo kung napadal dito o hindi kung intl signed for my tracking number yun going out frm uk hanggang dun lang kaya nila i trace pero pag recieved muna dito impossible..
pag standard mail...pag napdala dito malamang may OR sila
stuff from uk- 3-5 working days dito na sya... tatagal lang ng transit sa MAIN OFFICE NG CUSTOM PAPUNTA SA POST OFFICE NYO 2-3 WEEKS lang po, pero pag malayo bka nga 4weeks lalo pag province... inquire ka sa post office nyo regarding sa pagdating ng parcel para di u mag worry
iphone ba phone mo heheehehehe... mura lang sa UK.... ANO KAYA PHONE MO MALAMANG HIGH END SYA
SA AKIN DITO VALENZULEA PINAKAMABILIS NA YUNG 1 WEEK PINAKAMATAGAL 2WEEKS FROM UK DEPENDE KASI SA DELIVERY NG PARCEL SA MAIN OFFICE NG CUSTOM
Thank you babydezrey you are very helpful...yes tag heuer un binabalak ko para sa hubby ko. I understand now...sana nga hindi corrupt un mga taga-customs para maging ok ang online business (int'l) trend dito. By the way, kapag indian speed post ba dadaan din sa mga post office? sabi kasi nung isang seller sakin door to door daw yun. Eh bakit speed "post"? God bless to all! Happy buying and selling to all!
TO: YELLOWBELLE02.... TAG HEUER... NICE WATCH HUH!!! tapos genuine tag cap... perfect match hehehehehe... i am worried bka mapamahal ka sa tax na ipapataw sa item mo kasi mkikita yung orig box, authenticity card, intl warranty nku sabihn mahal nito hehehehe at genuine pa. para magkaruon ka talaga ng idea punta ka mismo sa post office nyo mismo sa custom in charge kausapin mo magkano kung sakali may magpapadala sau ng watch worth 7-10k para malamanmo paano computation nya, sabin mo sau personal na gamit kahit na sa hubby mo pa " charming effect ba" hehehehe..
mura tag sa uk talaga
indian speed post? >>> kung govt post yan bagsak din sa post office nyo hindi lang sila aware na dito hindi door to door maliban kung private courier.
royal mail uk to phil hindi door to door
pero pag sa post office natin nagpadala sa uk door to door sya at ala silang kinukuha na tax dun kasi sa napapadala ko ala namn
P.S.: FOR INTL BUYER: WAG NA WAG MAGPAPADALA NG PRIVATE COURIER ANYWHERE ELSE LETS SAY DHL UK PAPUNTA DITO KASI DOOR TO DOOR NGA PERO BAGO MAKUHA YUNG ITEM LALO PAG TAXABLE SYA MAY EXTRA CHARGE YUN NA KASAMA AT BABAYADAN MO DEPENDE SA DECLARATION NG ITEM.
babydezrey isa pang problem ko is hindi ko alam saan ang post office ng area ko. Paano ko ba malalaman? May nakikita ako sa roxas district sa may roces (quezon city zip code 1103) na post office pero nde ko alam kung sakop nya area namin. Nung nagtanong ako sa guard kung saan pa ang ibang post office ang tinuro nya sa may BIR na daw which is uber layo sa sa amin.
Mura nga tag sa UK pero mahal naman ang tax kaya parang nag-aalangan na ko. Pag nainis ako Fossil nalng kay hubby bwahahaha!!!
Thank you talaga sis sa mga info....by the way, kapag jewelry ba ang inorder ko kahit mga 5k lng mahal parin ang tax? Or kung maliit lng ang package at declared as gift and low value may tax parin?
post office nyo? sabi ng cutom pero di sa sure pag QC either nova or BIR'
jewelry? absolutely mayrun basta maximum tax nila 25% sa total declared value or pag ala nmn nakadeclare pwede ang custom magprice nung item, pero pag alang declaration pwede mo sabihn mababa lang para mababa din tax kahit na sabihn mung mahal item mo..
nabasa ko sa isang fellow ebayer sa makati no custom tax huhuhuhu sana kung pwede dun na lang ko magpadala ng parcel.
hello, pwede po ask ng help? mejo nalessen ang worries ko na hindi lang pala ako ang di pa nakakareceive na item/s nila from UK, mine is from slovakia and this is my 44th day at wala padin. yung claim card ba sesend sa billing address na nilagay mo?my bill address is here in pasig,i'm not too familiar san dito yung post office but anyway i still did not receive even a claim card. also, shaver lang inorder ko, meron din bang tax yun?hay it's my first time to ebay asar nga ko pero kasi no choice walang ganun brand ng shaver dito kaya yun and it costs GBP4 lang. pano po pala mgfile ng items not received? i paid it through paypal.thanks sa sasagot.
paypal add mo ipapadala yung claiming card kung dumating sa post office nyo
4gbp? no taxes na yan maliban lang kung high declared value pero mas maganda dalhin mo paypal receipt mo para no extra charge pa sabihn mo yan pagkabili mo
file a dipute... go to your paypal account try to explore mkikita mo yun
EMS? express mail services po yan ibig sabihn may tracking number na ibibgay sau kunin mo website kung saan mo pwede i track seller knows that... file a dispute pag nanalo ka thats the time na magleave ka ng feedback. never leave a feedback with out filing a dispute para ma refund money kahit na 500php yan still a big money pa din
im not sure ha sa pagkakaalam ko within 45 days ka ata magfile ng dispute may message namn nagpaprompt dun na u need to file a dispute now malamang nabasa mo yun pero hindi ka lang nakapagfile pero try mo pa din magfile kung pwede pa bka sakaling marefund yung pera mo lalot hindi mabigay yung tracking number o OR nila
bumibili din ko worldwide pero pag express mail services at 3-4 weeks hindi dumating at hindi nagbigay ng details ang seller or no reply sa emails nagfafile nku ng dispute kasi express yan 6 days na pinakamabilis ko 2weeks ba pinkamatagal ang dating. pag ordinary or hindi trackable yung item 3-4 weeks lang nandito na sa atin
thanks for replying sis, kung 44th day na ngyon naku i need to file it na. honga, P500 still a value. i'm so disappointed lang kasi i like the itme so much. hmm wala tuloy akong nagin gift sa bf ko to think july pa ang anniv namin
san po ao magfafile ng dispute? paypal or ebay? sori wala tlaga ko alam kasi 1st time ko as in.i'm not a fun a ebay before kasi i'm scared to be scammed then now i got this. huhu
yun pa nakakaasa, hindi siya nakiki particiapte, ni ha ni ho di ako makontak kung nareceive ko na.
oops sori di ko nakita una reply mo... im now checking paypal site. with the receipt, i'll print it nalang dba?
eh yung paypal add ko nakalagay yung home add ko pero pinadala ko sa office add ko here in pasig, so i need to check sa home add ko? wala din naman dumadating kasi naka 2 meralco bills nako. can i check it mismo sa post office sa home add ko?
hi! no its okay first timer nga eh. kung ano yung paypal add mo dun ipapadala double check mo yung paypal receipt mo mkikita mo dun kung saan pinadala, wag u ng pumunta post office hanggat hindi pa natatapos ang investigation ng paypal kung ang seller nag provide ng tracking number thats the time na pumunta ka sa post ofis lalot recorded delivery yan makikita pa din sa logbook nila malay mo dumating dito nun pala ala kang narecieve na claim card at kung may return add ibabalik sa pinanggalingan 1 month ata pag hindi na claim dito.
paypal will give you the best thing to do to resolve the case asap file ka lang.
mismo sa paypal account mo dun ka file, may comments dun ilagay mo lang na yung seller hindi nakikipagusap at hindi ka binigyan ng tracking number etc....
mostly intl seller hindi open ang communication di kagaya sa atin instant message tru text npakadali or sa emails. pagnakapagbayad ka sa kanila options din nila na iinform ka na napadala na or magantay ka lang alang pasintabi yun so pag nagpurchase ka abroad alam muna ngaun. takot lang cguro yung seller kala scammer ka lalot kung zero feedback ka hehehehehe.
file now tignan mo magrereply agad yun kasi dun na maalarma. PAYPAL pinakasafe yan wag kang matakot kahit saan ka magpurchase hindi kagaya dito pag nagpurchase nagbayad ka ng hindi paypal ala kang panalo kundi namigay ka lang ng pera pag naiscam ka.
taxes lang kalaban pag nagpurchase abroad mkakamura nga pero pag nakaruon ng charge ang custom officer bka mapamahal pa.
hello sis, nung august 14 midnight dito satin ako ngfile... nung sinabi mo sa paypal.. sinearch ko agad yung dispute portion dun.. yun nga ngkwento nako dun... pero wla pang feedback.. nalungkot tuloy ako... thanks nga pala sa pg response ha....
sis nga pala, i checked the receipt again. nakalgay dun Shipping address - unconfirmed... so ibig sabihin ba nito di makakarating parin sa address na nakalagay sa paypal receipt? home address kokasi nakalgay eh
nakita ko nag yung dispute case na inopen ko, kinclose agad! kase more than 45 days nadaw...hay...eh 44th day palang... I have this message now: Disputes are subject to a 20 day timeframe. If you feel that you will be unable to resolve the dispute with the seller, it is your responsibility to escalate the dispute to a claim with PayPal within 20 calendar days of opening the dispute. pwede itanong san ifile to?wala kong makita na claim form sa paypal. thanks po.
unconfirmed add okay lang yan mkkdating pa din . pero kung high end bibilin mo ang seller preferred nila confirmed add, pakicheck yung billing statement mo sa credit card nkalagay yung 4 digit paypal code para cinfirmed add ka na para pag nkipgtransact ka ala ng problem. magaapear dun sa statement kung kailan ka nag open ng paypal 2 days after.
huh! sorry ha i cant give the full details ala kasi ko active na dispute. pag 5 days no response ang seller file mo na sa claim.
sis, dun mismo sa active case mo nkalagay dun yung " escalate to paypal claim" im not sure yung complete words.. pasenxa na
mahahanapan mo din yan hindi na lalayo kung saan ka naglagay ng message sa seller.
sabihn mo lang no reply sa email mahirap makausap kaya yun nagfile ka na ng claim.
note** baka maisahan ka pag nagemail ang seller na pakiclose ang dispute sabihn mo refund my money first hehehehehe
Hi po im new po sa ebay and medyo nalilito pa po ako and may oorderin po sna ako from uk worth 248 pesos and the shipping fee daw po is 200 pesos un nlng po ba tlga babayaran ko or meron pa pong extra extrang bbyran???
When you order from the UK, is the procedure the same as ordering from US, meaning you will pickup your items in the Central Post Office and pay only 35 pesos no matter what item you ordered? I have this experience ordering from a US online store, not from eBay, I picked it up near the airport and the customs charged me a lot of money for my items. It was terrible and the airport is far from my place. I'm really confused about the ordering online that's why I always order via USPS and not from any other courier. So far my eBay purchases have all arrived. Some orders, they deliver it straight to my door, sometimes I have to get it at the post office, which is quite confusing.